Great hosting is a must for anyone out there running a real estate blog or website – trust me theres nothing scarier than the thought of losing precious leads or getting in touch with prospective clients because your website is down or having troubles. But hey, every once in a while, stuff happens, and in the event that it does, you also want to make sure that your hosting company provides quick support to get things back on track.
Ok, so I fooled you – I know I know – I’m usually the guy thats sharing great tips on stopping comment spam, wordpress customization, building up your backlinks and social networking profiles. And I’m sure you thought, well, this is a Justin Bartlett post so I’m gonna find some great stuff that’s really going to help me out here.
Sorry guys, today I’m here to gripe. First order of business, let’s change that title from The Importance of Choosing a Good Hosting Company to Man I Really Hate JustHost, or better yet JustHost: That Psycho Ex-Girlfriend Ya Wanna Forget About.
Yep, I think the later title is by far the most suitable.
I’ve been a just host client for two years, and pretty much every single website that I’ve built for myself and for every single client I’ve had has been hosted with them. Our story starts the way most awfully ending relationships do – with passion, fireworks, and amazement – Support was legendary, I never had a problem with a site being down, and sites hosting on the JustHost basic hosting were loading blazingly faster than my significantly upgraded GoDaddy hosting. Things were great for a little over the duration of a year, then suddenly 6 months ago the rug get’s yanked out from underneath me and I’m wondering why every other week a site is down or something is wrong.
Time for that legendary support, right? Far from it. Their “live chat” is now staffed by (*breath*) — can’tdonothing, can’thelpya, lemmereferyousomewherebut-I-REFUSE-to-give-you-a-phone-number, wait15minutesinbetweenreplies, Englishgrammarain’tmystrongpoint — do nothings that crawled out of a deep dark hole somewhere that they most assuredly and with all haste should crawl back into.
Over the last couple of months, things have gotten worse. I’m definitely not wanting to change all of my websites (30+!) over to another host as this will take time away from actually working on my sites, responding to those clients that just now finally reached a live site through which they can finally contact me, or enjoying time with my girlfriend (a real relationship, take that JustHost!) and finally getting away from my computer. And what about my friends & client’s websites – do I have them switch to?
Am I the only one here or are other people having biiggg problems with JustHost? Who are you guys using for hosting now? I love the GoDaddy support but man I really much prefer cpanel. Lemme know lemme know!
PS – Drew who are you using for hosting? And how can I get involved / help with the re-design?! Much love fellow GeekEstaters. (I love comments more than Cookie Monster loves Cookies)
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